Knowledge Base.

Our fulfillment process is highly streamlined. Once you submit your initial deposit and verify your Transaction Hash (TxID) in the checkout portal, your order is confirmed. You will receive an automated confirmation email, and your dedicated infrastructure will be provisioned. You can access your account credentials, proxy details, and BM invites immediately through your client portal under the **Overview** tab.

Setup is incredibly fast. Most standard Tier-1 network accounts (Meta, Google, TikTok, Snapchat) are delivered to your dashboard within 1 to 2 hours during normal operating hours. Deep-integration DSPs or specialized native routes (StackAdapt, Taboola) may take up to 24 hours to clear compliance whitelisting.

No. Unlike traditional agencies that quietly eat into your ROI with hidden bid shading or 10-15% spend fees, VirelliMedia operates on a 0% spend fee model for almost all our networks. Your deposit secures your credit line and infrastructure access—nothing else.

We understand that in high-volume performance marketing, suspensions happen. If an account is restricted, we have a strict balance protection guarantee. Simply log into your dashboard, locate the suspended asset under the Overview tab, and click the **Request Replacement** button. Once requested, ping your dedicated rep on Telegram. We will issue a fresh, fully-provisioned account within 1 to 2 hours of your Telegram message, and instantly transfer your exact remaining balance to the new account.

Yes. While standard self-serve accounts will instantly ban you for these niches, our whitelisted agency routes have significant compliance leniency. We offer specific 'Blackhat' or 'Aggressive' bundles (like on Taboola and Reddit) that utilize insider clearance routes to get aggressive pre-landers approved.

You are not dealing with a standard chatbot. Every active client is given direct Telegram access to our routing specialists. If you face a rejected ad, a spending cap issue, or need a replacement, you message us directly and we handle the agency-level appeals on your behalf.

We offer complete financial transparency. Any unspent ad funds or unused initial deposits are 100% refundable upon request. To ensure security and speed, all refunds are processed and sent directly back to you via the exact cryptocurrency and wallet address you used to make the original payment. No locked funds, no hidden withdrawal fees.

To bypass low daily spending limits (like Meta's dreaded $50 cap), we use agency credit lines. When you pay an 'Initial Deposit' (e.g., $2,500), you are unlocking a massive monthly spending threshold (e.g., $50,000/mo) on our whitelisted business managers. You spend freely against this line, and we settle your liquidity top-ups directly via crypto in your dashboard as you scale.

To maintain immediate liquidity and instant account provisioning, we operate exclusively via cryptocurrency. Our secure dashboard accepts USDT (TRC20, ERC20, BEP20), USDC, Bitcoin (BTC), Ethereum (ETH), Solana (SOL), and more.